How To Make A Call On Jitterbug Phone

Dealing with Jitterbug Cell Phone Accounts

What Happens When Your Payment is a Petty Late

One new affair I learned well-nigh Jitterbug prison cell telephone accounts is their tardily payment process. This is non printed anywhere that I could detect, I had to exist tardily on my last bill to go filled in on this.

Okay, so even though I don't use the Jitterbug everyday, I have kept a phone and an account for testing purposes and for answering questions on this site. Sometimes, when things get too busy, it'due south out of sight and out of mind.

Lost in the Vacation Rush

That'southward what happened this holiday season. We had some guests and had a great fourth dimension. And so, suddenly one twenty-four hours in the first week of January, I realized I hadn't paid my Jitterbug bill that was due on December 30th.

Well, I sent out a bank check immediately for the usual amount The check was cashed, and I waited for the adjacent neb wondering what the belatedly payment would be.

The Bill Arrives

jitterbug bill late payment

I soon received the bill dated January 12th and opened it and got a pleasant surprise. Even though my check had been cashed on January 11th making information technology twelve days late, there was NO belatedly fee!

So it looks like you may have until the adjacent bill date to make your payment. Now, I don't know if this is their general policy on late payments or if this was an exception. Of course, I'yard non planning on finding out.

Either way, I was happy.

Only thought I'd laissez passer this along.

How was your feel? Feel free to comment on the Jitterbug ratings page.

Are you lot thinking virtually getting i for yourself or someone else?

Update 3 (2014) - Online Payments

greatcall jitterbug online payement option

You can now make online payments from your GreatCall Jitterbug account. Yous do have to first telephone call them up so that you can fix up a divide "CPNI" password which will be sent to yous via postal postal service.

Update 2 - Direct Payment for your Jitterbug Account

sample jitterbug autopay form

I merely got an e-mail encouraging me to sign upward for directly payment from my banking company account to avoid whatever late payments. The e-mail included a form that has to be printed out, filled in and mailed to to physical address.

While this has its conveniences, I would too recommend checking the bill, to make sure that you're being billed the right amount. You do get a bonus of 100 minutes for your problem.

(Really I've been getting an email almost this every two days. However, you can hands opt-out of these if you wish - I keep subscribed so that I tin written report any new information.)

Update 1

This ane is not so nice. Jitterbug forgot to mail my pecker one month. This made information technology hard to pay it. Side by side calendar month I received 2 bills on the same twenty-four hours. One bill was the one they had forgotten to mail. The current bill independent a nasty surprise. First the bill mentioned the last month's bill and claimed payment was late. Side by side in that location was a separate letter about how service would be suspended if it was canceled.

I paid the bills as at that place was no late fee. Still I shortly received a discover that my account had been suspended and that collection agencies would be notified. Now, my cheque had already cleared, so the notice must have been mailed before they got my cheque.

When I actually checked the phone, it was still working so service had either been restored or never actually been canceled. (I don't know which considering I maintain the account primarily for testing.)

So my current conclusion is that issues with Jitterbug cell telephone accounts are probably due to incompetence rather than something worse.

They're not trying to rip you lot off. As long as you lot stay on acme of them, I'g optimistic that y'all will even so have a good experience.